Month: February 2025
KPI Evolution: How to Build a Metrics Tree That Actually Drives Business Results
The Conversation That Changed My View on KPIs A few years ago, I had an intense conversation with an Operations VP, one of my consulting customers, who was visibly frustrated. While we were talking, he leaned back in his chair, shaking his head, staring at his numbers. “My Big 8 – it’s only eight numberss,” …...
The Power of Efficiency: Why Optimization is the Key to Business and Personal Growth
The Turning Point: A Personal Realization It was another late-night flight after back-to-back meetings. I was exhausted, my inbox overflowing, and despite working long hours, it felt like nothing was truly moving forward. Checking into my hotel room, completely drained, I collapsed onto the bed, still in my work clothes. I reached for my...
